Challenges
Pomo Pizza Dubai delivers delicious pizza and a variety of other meals in Dubai. The pizzeria is particularly famous for using only fresh produce, procured from local and reliable suppliers.
There were no automation tools for controlling the order processing system in the company until 2020. Crucial information was collected manually from time to time and partially got lost. It led to the lack of up-to-date reports and the inability to be aware of current business affairs.
The pandemic aggravated inconsistency in business processes. The number of orders dramatically increased and it became impossible to maintain high-quality service. Orders got mixed up and lost, while products reached their expiry date before supposed use.
The management made a decision to implement proper software and obtain the following results:
Implementation of the 1C:Drive solution automated and improved the following processes:
CRM
Production
Warehouse management
Procurement
Results
After a thorough analysis of other automation systems the company decided to choose the 1C:Drive solution. The project was performed by a trusted and professional partner — 1C-Sapa LLC.
An impressive outcome was achieved:
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CUSTOMER SUCCESS
“The 1C:Drive solution exceeded our expectations. Now, no matter what happens outside we feel safe as all internal processes are automated and the overall performance is more efficient.”
Francesco D'Agostinio,
Pizza Dubai