customer story

BORATAŞ MAKİNA

Optimizing production and customer management with 1C:Drive at BORATAŞ MAKİNA.

Сustomer Data Management | 1C:Drive

Customer

BORATAŞ MAKİNA

INdustry

Production

Country

Turkiye

Product

1C:Drive

BORATAŞ MAKİNA is a leading industrial equipment manufacturer based in İzmir, Turkey. The company specializes in designing and producing machinery for various industries, including mining, construction, and material processing. 

With decades of experience, BORATAŞ MAKİNA has established itself as a trusted provider of durable, high-performance equipment, catering to both domestic and international markets. As the manufacturing industry continues to evolve with automation, digitalization, and smart production techniques, companies like BORATAŞ MAKİNA must constantly adapt to stay competitive.

Challenges


Before implementing the 1C:Drive solution, the company faced several challenges:

Difficulties in managing customer data, especially during marketing and trade show activities.
Lack of control over the location of materials used in production.
Inability to perform real-time operational monitoring of manufacturing processes.

1C:Drive

Flexible and comprehensive ERP solution capable of automating the majority of processes in companies of any size. The software combines multiple capabilities to execute various business operations, manage production workflows, digitize paper streams, and connect companies to their partners. 1C:Drive helps companies to boost their growth and help stay competitive in the dynamic business environment.

Learn more

Production ERP | Customer Management Solution

Solution and Implementation Process

In collaboration with İC YAZILIM A.Ş., a comprehensive optimization of BORATAŞ MAKİNA’s operations was carried out.

A customized CRM module was implemented, enabling centralized customer data management and interaction history tracking.
Production operation tracking was enhanced, allowing each part to be monitored at every stage of processing, along with responsible personnel and production operations.
Multilingual quotation forms and product pricing templates were developed.
A mobile web access was introduced for real-time data collection from the production floor.

Customer success

“With 1C:Drive, we have gained full control over our production processes and customer interactions. Previously, we struggled with tracking materials and managing client data efficiently. Now, thanks to the automation and real-time monitoring, we have significantly reduced errors and improved operational efficiency. This transformation has given us the flexibility and agility we need to compete in a fast-paced industry.” 

Bekir Kangal

BORATAŞ MAKİNA

Results

The implementation of the project yielded significant improvements in operational management and efficiency:

30%
Increase in management reporting speed
20% 
Reduction in errors from manual data entry
20%
Decrease in paper document usage
30
Automated workstations achieved
720  
Man-hours required for the implementation project

The implementation of 1C:Drive has significantly improved BORATAŞ MAKİNA’s efficiency in production control and customer data management. With enhanced monitoring capabilities, real-time data insights, and improved customer interactions, the company has strengthened its competitive edge in the market. As the industrial sector embraces Industry 4.0, smart manufacturing, and data-driven decision-making, BORATAŞ MAKİNA is now better positioned to meet the evolving demands of its clients and maintain leadership in the machinery production industry.

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